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Standard Terms of Use for the bienVenue 2024 Website

BienVenue 2024 - Standard Terms of Use for the bienVenue 2024 Website


The purpose of these standard terms of use (ToU) is to provide a legal framework for the use of the services that are made available to users on the bienVenue 2024 website.

All connections to the website require compliance with these ToU. In this respect, the user must expressly accept the ToU by checking the box in front of the words “Each user acknowledges having read and understood these ToU and accepts them”. The ToU apply simply as a result of a user browsing all or part of the platform.

This website, http://bienvenue2024.paris.fr (hereinafter referred to as the “Website”), is published by the City of Paris. The publisher reserves the possibility of modifying or deleting these ToU, at any time and without notice, in order to adapt them to changes on the Website.

     1. Description of and access to the Website

These Standard Terms of Use provide information to all users of this website (hereinafter the “Website”) concerning the services, the relationship between the users of the Website and the City of Paris, and the rights and forms of liability that are applicable thereto, ranging from basic browsing through to the use of specific services.

Some of the Website’s contents can be accessed without registration, while the entirety of the Website can only be accessed through a registration and login system.

The Website enables users to have access to the following services, which are divided into two categories, free of charge:

1.1 - An open-access Website that provides details of a selection of Parisian venues that can be hired for private corporate functions during the 2024 Olympic and Paralympic Games and/or sporting events.

Throughout the Website, solely the City of Paris is authorized to approve the contents, and to integrate all the information, elements, texts, videos, photos, images and computer graphics (hereinafter referred to as the “Contents”) that make up the Website.

1.2 – Contents that are also provided by Parisian businesses

The City of Paris has also adopted a participative approach and is working in liaison with Parisian businesses in the event planning, tourism and culture sectors in order to offer a diverse and eclectic selection of venues that the City of Paris will have approved and referenced beforehand. These various venues will be referred to as “Venues”, which are run by “Operators”. Conversely, a person (natural or legal) who is looking for venues to hold an event will be referred to as an “Organizer”, irrespective of whether said person is acting in his/her/its own right or on behalf of a third party.

1.3 – A Website that provides information and acts as an intermediary

This Website is a platform that provides information and enables parties to make contact with each other; however, no commercial transactions will be processed on the Website. A contract may, however, be formed, following discussions between the two parties, i.e., Operators and Organizers, through other channels.

1.4 – Publication of contents by venue Operators

Any natural person who has authority to act on behalf of an entity for which s/he is the agent and representative can set up an account and create or edit content on behalf of that entity. The entity will then be deemed to have accepted these Standard Terms of Use.

It should nevertheless be noted that the content produced and uploaded by the entity may be reviewed and moderated by the platform Publisher if said content does not conform to the other integrated content (in terms of the language used, spelling, inaccurate or misleading information, or any kind of defamatory statements).

Within the same framework, the City of Paris reserves the right not to approve registrations by Operators or Organizers if the information provided or entities do not meet the requisite safety and professionalism standards.

Data that is disclosed on the Website becomes public information and will be available to other users. The City of Paris cannot accept any liability for content that is posted. You shall hold the City of Paris harmless from all complaints, proceedings and actions by third parties in connection with content posted on the Website.

        2. Collection and processing of personal data

2.1 - Collection of personal data

The website collects and processes users’ personal information while ensuring respect for privacy, in accordance with French Law no. 78-17 of 6 January 1978 on computerized data processing, personal data and civil liberties, and with Regulation (EU) 2016/679 of 27 April 2016, known as the General Data Protection Regulation.

In order to be registered on the bienVenue 2024 Website in the capacity of Operator or Organizer, users must obligatorily provide certain personal information (first name, surname and email address).

This information is recorded and saved in a computerized file and must be provided for all user account creations. Said information is exclusively destined for the City of Paris, which will not use it for any purposes other than statistical analysis of platform traffic and visits; it will not be transferred to a third party in any way.

Thus, in confirming the registration form and accepting these ToU, users accept the processing of their personal data by the City of Paris.

The information collected may also come from:

  • Either, the voluntary disclosure of an email address when a user sends an email to the Website. In this case, the email address collected will only be used for the Website administrator to provide an answer.
  • Or, through participation in an online survey, which is published with the agreement of the Data Protection Officer. The data obtained at this time will only be used for the purposes of the survey and individual Website users will not be identified. This data will be erased upon completion of the survey.

The publisher reserves the right to monitor correspondence that is sent and received via the email system.

The controller may consult the searches made on the Website and the messages of an Organizer/Operator.

Users authorize all verifications concerning their identity. All identity information that is fraudulent, false, misleading, incorrect or inaccurate will lead to the deletion of the user’s account.

The City of Paris cannot under any circumstances be held liable in the event of identity theft or of any other fraudulent act concerning a participant’s identity.



2.2 - Right of access, rectification and erasure

Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and French Law no. 78-17 of 6 January 1978 on computerized data processing, personal data and civil liberties, grants the Organizers and Operators who are natural persons a right of access, rectification and erasure concerning their data.

All users can exercise this right by writing to the controller at bienvenue2024@paris.fr or by post at the following address:

Délégation Générale aux Jeux Olympiques et Paralympiques et aux Grands Événements Sportifs Internationaux

Ville de Paris

37-39 avenue Ledru Rollin

75012 Paris

If a user feels that his/her rights have been infringed, s/he may file a claim with the French personal data protection supervisory authority:

Commission Nationale de l’Informatique et des Libertés (CNIL)

3 Place de Fontenoy

TSA 80715

75534 PARIS CEDEX 07

The data collected will be erased if it is no longer necessary for the purpose for which it was collected. In all cases, personal data will be erased immediately upon deletion of the associated account.

2.3 Management of cookies and hyperlinks

In order to make the services more effective, the Website uses cookies, in particular via the Matomo service. These cookies provide information on the way in which the Website is used (statistics on site traffic, such as the number of visitors, the average duration of visits or the number of pages viewed) and are used to improve the user experience.

The creation of hypertext links to the Website is only possible with the City of Paris’ prior written authorization.

In this respect, the City of Paris cannot be held liable for the availability of these websites, and cannot incur any liability for the contents, advertisements, products, services or any other material that is available on or from these websites.

        3. Intellectual property

3.1 - Copyright and mandatory information

The entirety of the contents of the Website (text, images, sounds, trademarks, logos, signs, etc.) are protected by the French Intellectual Property Code and, more specifically, by copyright.

Users must request the Website’s prior authorization for all reproduction, publication or copies of the Website’s contents. All use for commercial or advertising purposes is strictly prohibited. No reference to or use of the distinctive signs, texts, trademarks, commercial names, abbreviations, logos, designs, photos or videos that are displayed on the Website is possible without the prior written authorization of the City of Paris or of the third parties who hold the rights to these elements.

For the use of visuals (photos or videos) the names of the photographers or videographers, and the words “Ville de Paris” or name of the Operator or partner must obligatorily and legibly be included on each reproduction/version/use or in the section “Photo Credits” of the printed, digital or generic documents that are produced.

The contents associated with the Website may be subject to specific terms, which, as required, should be respected (reference to the source and logo to be reproduced).

In all cases, the technique of deep linking is prohibited: the pages of the Website and of the websites that are linked thereto must not be embedded in the pages of another website.

The photos and videos that are present on the Website come from various sources. Only the holders of the rights stated in the “Credits” can authorize the reproduction thereof.

Unless specific references are published on each sub-domain, these legal notices and standard terms of use apply to the Website and to all the sub-domains of which it is comprised.

3.2 - Intellectual property associated with the Operators’ content

The City of Paris is authorized to moderate the Content published by the venue Operators, such as descriptions, and lists of facilities and services.

The Operators shall retain their rights to all the content they submit, publish or display. By submitting, publishing or displaying content on the Website, the user grants the City of Paris the right to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute the content to all media (whether known at present or developed in the future).

The Operator warrants to the City of Paris:

  • That s/he/it holds all of the rights, and in particular the intellectual property rights and rights of publicity, to all the content s/he/it publishers and shares, and grants the City of Paris a global, non-exclusive license to the content s/he/it publishes, as specified above.

At any time, the City of Paris may ask each Operator to provide proof of the rights s/he/it holds to the content said Operator publishes and to provide proof of the legal documents in its possession that are required for the Operator’s profession (e.g. license).

The City of Paris may, at any time, modify or delete content or publications:

  • That do not comply with the Website’s editorial charter,
  • That are clearly unlawful,
  • That infringe the rights of the City of Paris, the other users or a third party or that do not comply with these Standard Terms of Use.

The City of Paris may also suspend or close access to an Operator or Organizer’s accounts if:

  • A Contributor commits a serious or repeated breach of these Standard Terms of Use,
  • A Contributor’s publications are liable to infringe the rights of the City of Paris, other users or third parties,
  • The City of Paris is served formal notice to withdraw content published by a user or is compelled to do so by a court decision.

In all cases, the City of Paris will send the user an email to inform him/her/it of the reasons for the deletion of the publication or content, or for the suspension or closure of access to his/her/its account on bienVenue 2024.

        4. Liability

The information provided on the Website is for guidance only. bienVenue 2024 takes the greatest care and makes every effort to display quality information on the Website. It cannot, however, provide an absolute guarantee of the accuracy and exhaustiveness of all said information. Therefore, the user alone assumes full liability for the use of the information and contents of this Website.

The City of Paris cannot be held liable for any harm or loss that results from an interruption, a malfunction of any kind, a suspension or the shutdown of the Website, irrespective of the reason for this, and cannot be held liable for any damage to property or non-physical harm that may result in any way from connection to the Website. Users connect to the Website at their sole risk.

No technical assistance to the user is provided, whether electronically or over the telephone. The publisher’s liability cannot be triggered if it is impossible to access the Website or use the Website’s services.

Liability cannot be triggered in the event of force majeure or the act of a third party.

Users are fully responsible for maintaining the confidentiality of the information concerning their account, in particular their password, and all operations carried out from their account. They undertake to warn the Website immediately in the event of unauthorized use of their account or of their password, or of any security breaches. However, users may be held liable for harm or loss suffered by the Website or by any other Website user or visitor as a result of the use of their username, their password or their account by another person.

5. Applicable law

The Website and its terms of use are governed by French law, regardless of the location from which the Website is used. In the event of a dispute, and after having sought, as a priority, an amicable solution, solely the French courts will have jurisdiction over said dispute.

Each user acknowledges having consulted and accepted the terms of registration and use of the bienVenue 2024 Website